About wheaties

AGL Please respond to my many requests to fix this problem as I still can't use my AGL phone App nor the online account usage etc..... I have had no explanation as to what is wrong other than you are working in the background try to fix. As it's been nearly 3 weeks I'll be considering another provider. Is anyone else who has experienced this problem had it fixed.

No still not working - I phoned again (3rd phone call) and contacted via chat (twice) and it's still not fixed although the guy who helped me this time will follow up when he is back at work next week. I haven't been able to view anything for nearly 3 weeks which is frustrating as I have my own house, plus a deceased estate I am managing and my son's unit that I monitor so we have no idea of usage or solar input. Anne

Thanks Bonny - I'll phone again tomorrow and hopefully will be fixed - cheers Anne

Bonnyhere - has your problem been resolved because I am also having the same issue and I've been told they are working in the background but still unable to view any usage etc.