Hello!I'm truly sorry for your loss and the incredibly distressing experience you've had with your gas and power supplier. It's absolutely outrageous and unacceptable that your services were disconnected without warning, especially when you were trying to transfer the account following your husband's passing. This level of error and lack of empathy during such a vulnerable time is not just inconvenient, but deeply hurtful. It's completely understandable that you're considering switching supplier ...
