I agree with the OP - the way you are conducting yourselves regarding cheaper plans is really bad. While checking for cheaper rates I got a call from Alinta and they beat your rates by a bit... not too much but enough for me to consider switching. Before switching I did what I thought was the right thing and called AGL, said I was going to switch unless you beat Alinta's rates and your rep said there was nothing that was cheaper than Alinta's prices. I switched. Now, after switching, your compan ...
