I haven’t had internet since Tuesday afternoon (I’m in Victoria), with BYO TP-Link modem.Contacted AGL customer support via chat in the evening just to know if this was an isolated case or if there was an outage, instead they suggested I reset my modem. I reset it without giving it much thought, thinking they’ll be able to help me set it up again but they insisted I contact my modem manufacturer instead. Called AGL support on Wednesday and they informed me that there was indeed an outage, and th ...
