I have just received my bill and it is shockingly triple of what we normally use. I sense we have a faulty meter as a family of 3 can’t go from a $100 monthly bill to a $380 bill! Please help as I’ve called and the lady on the phone basically told me that’s what happens when I don’t use enough gas, the more I use the less I would have to pay, basically telling me because I’m not using gas I’m paying for it???? Red energy is in my diary to call and see what they can provide!