Glockleyyy's latest conversations

Glockleyyy Switched-on
20-09-2024

Re: Shocking and shocking high bill

Hi! Thanks for the reply. Yes I’ve read those just now and looks like similar issue. I’ve attached the recent bill and as  you can see it’s CRAZY! I’m not happy with the customer service that I had yesterday (Thursday) so I am going to call again on Monday and if this isn’t resolved I guess next is ACCC. I cannot afford this bill I can’t believe it! Any advice would be very appreciated 
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Glockleyyy Switched-on
19-09-2024

Shocking and shocking high bill

I have just received my bill and it is shockingly triple of what we normally use. I sense we have a faulty meter as a family of 3 can’t go from a $100 monthly bill to a $380 bill! Please help as I’ve called and the lady on the phone basically told me that’s what happens when I don’t use enough gas, the more I use the less I would have to pay, basically telling me because I’m not using gas I’m paying for it???? Red energy is in my diary to call and see what they can provide!
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