About AB2030

I find that hard to believe as if it were important, you would have followedup with a call to see how things were going after I specifically raised myconcerns with the supervisor agent where he assured me that would contactme. Still waiting.

After getting through to an Aus supervisor miracles happened. I was issued a new e-SIM (and billed $10 although I was promised it would be credited) which arrived a few hrs later and no surprises, it never worked. Back into the offshore call centre I went for almost an hour and they discovered there was an issue on the network preventing me from activating. All in all - I wasted 5 hrs on this. Anyone reading this - don't waste your time and energy with AGL (Optus). Their service is truly awful w ...

I signed up on Tuesday and never received the QR.I called today (Friday) and it was sent by email shortly afterwards.I scanned it, went through the setup and there was an error and there is no eSim listed.I called in, spoke to someone and he got the new one activated but it was not showing under eSims. Then I got disconnected from the call after about 25 minutes. Called someone else, also unable to help for over 35 minutes. I asked for a new eSim and they said it's $10. WTAF - I haven't even con ...