Hi AGL, It is so professional of your business, to allow customers to phone your 13 12 45 number, selecting NBN technical support as an option and to listen to your useless loop of irrelevant information without providing the most useful information, being that the techincal support line is only available until 6pm. great work, maybe add that in, or maybe don't allow the call to proceed, I was on hold for 30 minutes until I decided to google search your technical support hours. If you like I pu ...