I wanted to share a frustrating experience I've had with AGL regarding my internet connection. Here’s the situation:I signed up for an FTTP (Fibre to the Premises) plan last week. After signing up, I found out that my landlord does not approve of an NBN upgrade. So, on Monday, I contacted AGL via phone and online chat to explain the situation and requested to switch to the 100MB Home Fast plan instead of the 250MB Home SuperFast plan.Despite my explanation, the customer service rep insisted that ...
