I heard Back From Rennai and they are going to replace it with another space heater,I told them I wanted a Radience heater instead,but company policy said NO,WTF I even am happy to lose money to get one that does not make me sickI live in Tweed Heads so really not much opportunity to use it yet,but for the first time in 6 yrs I just got another script of Asthma medication.I find it interesting I dont have this is writing,they called me.Gone are the days you can just send it back and get a refund ...