About mmmwus

Hi Deepesh, just to give you a brief background, I switched back to AGlL, and have provided the relevant document for several times. Agl person on the call saying all data have updated and will be fixed. however, I got a new account with business meter again. While with old electricity account which has cancelled ( which changed to residential) I am not sure what’s going on. Could you please fix it for me. As I have back and forth providing the documents, calls made, messages made , communicatio ...

Hi, I tried a lengthy time to get the business meter to be corrected to a residential meter. I called many times, AGL created a new electricity account for me. Unfortunately, it is again business plan is set up. I was being told in several calls that AGL will fix the problem and have the correct residential rate for me. However, it has been months, and the new electricity account created is still on business meter. could anyone help?

as electricity plan has successfully switch back to Agl. I could see the price is 31.15c/ kWh which is different to the quote given to my by agl staff of 24c.It’s appreciated if you could take a look for me, this is the condition that I made the decision to switch to AGL

Dear Natalie,Let me summarize the problems I have and it will be much appreciated if you could assistance me on:- my electricity meter has not yet been connected, but I have received an email from AGL stating that you are already their customer.- During my first call with AGL, a representative helped me initiate a connection request and provided an electricity rate of 0.24 cents per unit and a $275 switch back rebate that I am entitled to.- However, in a subsequent call with a different AGL staf ...