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ALK-1 Switched-on
02-05-2024

Re: Obtaining refund of credit

I followed the very vague instructions. The chat person gave me an email (payments@agl.com.au) to send ‘proof of payment’ and account details to.First, I don’t know what ‘proof’ they are looking for?Second, I’m not comfortable sending my account details and ‘proof’ to a generic email address.Third, why does AGL not have this information on it site?Very frustrating.Can anyone assist please?
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