Thanks for that Lester. Yes, of course everything was disconnected, had quite a conversation with AGL Rep. I even got a refund from years ago when AGL lied, bullied and extorted money from me, claiming I owed something. I didn't and I finally got the credit, which now seems to have disappeared. I also received a email address 'in case anything occured'. No prizes for guessing when I tried the email address to get some answers from AGL, it was unrecognised. I have complained to my bank and now am ...