You can expect a big increase in charges when you get a smart meter. I have tried to find out why this is so on two occasions without any answer. I have checked Energy Australia site and they offer 18c cheaper than AGL for peak rate. Why can't I speak to someone senior and ask them why are they cheaper?The thing I dislike about AGL is that you can't ring a senior person to complain. When you ring customer service and ask for a manager they question why you need to speak to a manager and then tel ...
