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Thanks Jayden I will be in touch today.

I had a smart meter installed on tuesday 10th July 2018 and now have no hot water. After phoning AGL resolutions i was told it could take 21 days to organise a technician from Active Stream to sort it out. Surely if AGL is my service provider it is your duty to resolve this asap. I have young children at home and it is the middle of winter. I find this whole situation totally unacceptable.