it's not confusing I brought my dad a new phone so he can have mobile broadband I paid for the mobile broadband device outright and brought him a new phone he is not on a prepaid as I told telstra he had a sim with another company but obviously sim would not work on new phone so need to use telstra sim but I need that number on the account and the old one gone my dad is elderly I was on the phone too AGl for 45 minutes to be told to get a form of Agl or be near the phone in question so they coul ...