I've been sent an email to change my plan to receive a better rate. This link does not work. Can see it didn't work back in August either via other comments. Bad service. Cannot contact anyone either. The virtual assistant keeps taking me to the same link that does not work! What's the point of having a chat option when you can't chat!! I'm off to another provider now. In fact you should just give us a better rate to keep us on board, instead of making us jump through your hoops, getting ...
