VinceB's latest conversations

VinceB Switched-on
12-10-2023

Re: Bill Payment Reminders Before the Due Date

I too get sms reminders sometimes 5 days after I have paid on time. What is wrong with your accounting system that it can't reconcile payment and prevent sending SMS to my mobile?
4 Replies 1 Like
VinceB Switched-on
31-08-2023

My Account monitoring

Hi AGL, is there a way of monitoring my bill smoothing payments are received via MyAccount? I keep getting reminder SMS stating I haven't paid my account when I actually have paid on time. As it is impossible to speak to someone on the phone I want to check the payments have gone through via My Account. There should be a running statement available.
12 Replies 0 Likes