About carol1

one last notei downloaded agl usage data and there was no dat for 26/8/23 as others have experienced. yet the agl graph and billing side show the 26/8 as using 14kw should be 0kw.

I am near bendigo, i was a customer with agl, a while ago at a previously address.I have checked my usage with powercor who display it down to the 1/2 hour meter read.As agl get their data from powercor, the problem is totally with agl data base.99% of customers will never know whats going on with their day to day usage data.carol

No. i am a new costomer, elect only. took 3 weeks to change over and 3 hours of phone calls to get it done, very poor process. checked account status, usage and found error after day 2 with agl its now day 4 with agl. going to hit the phone again tokorrow.

mine is also wrong, 2kw daily use recorded as14.3kw, house was unoccupied.the error has moved from friday to saturday.