JLB14's latest conversations

JLB14 Switched-on
18-08-2023

Outrageous gas bill and awful customer service

I have been trying for weeks to get someone to fix my gas billing issue. Yesterday I waited 16 hours for a response, where nothing was done. And today I was completely ignored. I’m just gonna post last years bill and this month’s estimate AFTER sending a metre read one month ago and another one yesterday. First they just kept arguing that their bill was correct and now they’re ignoring me, so I’m filing a complaint and going to the ombudsman. But I just wanted to post here for accountability for ...
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