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jjktg Conductor
21-08-2023

Re: Cannot find my latest electricity bill to download from website. PDF in app not downloading.

Thanks, everyone, for your input and efforts to resolve. The problem has been fixed and I've downloaded my bill. Hope it's working for everybody. I'm going to mark the post as solved.
Solved 17 Replies 0 Likes
jjktg Conductor
20-08-2023
17 Replies 0 Likes
jjktg Conductor
17-08-2023

Cannot find my latest electricity bill to download from website. PDF in app not downloading.

I received an email with the amount of my latest electricity bill on 15/08/2023. Clicked on link to "Download your Bill (PDF) and it took me to the AGL support page. When I logged into my account on the website, the pdf of the bill is not available under 'Billing', only the amount of my bills and an option to pay. When I looked in the AGL app under Electricity Bill, there is an option to "View PDF" but when I click on that it says "Something went wrong". Is anyone else having this issue?
17 Replies 1 Like