About pwalex

Avoid communicating with any AGL personnel; instead, report the issue directly to the ombudsman. The pipe started leaking following the installation of the new meter, and I must locate a repair service before filing a claim. I'm extremely exhausted from dealing with all of this post-meter installation.

Similarly, my usage quadrupled solely for hot water after replacing the so-called digital meter. AGL hasn't been helpful. I'm considering complaining to the ombudsman and possibly hiring a private investigator. I've heard of someone who battled this issue for a year.