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zzzz Switched-on

Can’t change plans which has to be in violation of current legislation

What is the point of reporting a bug in this forum when AGL does nothing about it?Still can’t change plans. App and website are broken. I don’t understand how anyone in AGL could expect the ‘Neighbourhood’ to be useful to anyone.
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zzzz Switched-on

Can't change plan via website

Tried to change plans today.Got a 'sorry' something went wrong error, reload page after clicking on checkout. Logged out tried again now checkout button does nothing. Same thing on AGL app. Wonder if any testing is done when changes are pushed. Maybe time to shop around other retailers, especially if I have to call up and wait in a queue, probably only to find out like all call centres these days that they can't help because the website is broken.
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