So many customers, me included, in the same situation. Such a waste of so much of my time yesterday and now it's continuing today. After a long and drawn out session yesterday on the AGL mobile app "message" service (a misnomer if ever there was one) my plan has still not been changed this morning and the "message" app seems to just be hung. So I'm driven to express my frustration here in sympathy with you.For goodness sake AGL, enable an email contact and make it easy for a rep to ring us rathe ...
