About Richlamb

Poor **bleep**.. I feel your pain. These people supply you with a meter andabsolutely no information on how to use it (nor can you find much fromsearching).You may have to resort to reverse engineering it like us; and publish whatyou learn.It's a completely unreasonable situation you find yourself in; but sadlyits standard business practice.

Its amazing that AGL presents their half-baked answer to customer service so boldly to google searches. You search a topic like "how to read an E355 smartmeter" and you get front-and-center examples of customer complaints and how badly AGL handles them.I'd hate to be an AGL customer.. rather bury myself alive.