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network setup issue eero 5 with nbn

Hello, allI received eero, a white box, and tried to connect to nbn, black box (ARRIS cm8200 showed).First issue was that I cannot find gateway from eero app.Second one was about nbn black box, there were 4 lights and first one was solid green but second and third one keep flashing, the last one was dark.Anyone can help me, please? I have a hard life without internet. 
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