About Laxman23

Any update on this yet ? Did you end up getting it connected and how so ? Their customer service call centre is clueless and close to useless for anything more than giving please wait xxx days/hours and try again. Been 2 weeks for me and i'm still not connected, every time i call i get an answer to keep me waiting till the next day for someone else to deal with it and they do the same thing.

Hey JZ, any update on this ?

Hi John, I'am facing a similar issue. AGL/NBN has sent me a ''nbn box'' the portable one that connects to the powerpoint and phone line. I'am having trouble communicating and getting clear information from the AGL customer service team, as there is a different answer everytime, i speak to someone. It's been a week now, they said that i needed an nbn box connection at my residence in order to connect the internet, i have now recieved the box, but i'am still awaiting for my internet to be conn ...