Hi DavidThanks for that link. I eventually found this status page yesterday but only by accident while trying to message AGL through the app . It should be more prominently displayed on the AGL web site I think, or highlighted in the app. Communication is definitely the key in these situations. I get that the internet may experience disruptions occasionally but it's important that timely advice is provided to customers. If we know there's an outage, we won't need to call the help line or waste ...