aim's latest conversations

aim Switched-on
05-10-2022

Re: Unable to cancel Mobile Service

Finally, I was able to speak with someone. She assured me all connections would be deactivated Soon.AGL, please increase your number of Staff at the call centre. And stop making excuses
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aim Switched-on
05-10-2022

Unable to cancel Mobile Service

I am completely disappointed with their Mobile service; unable to contact customer care. Finally, I decided to move my number to Telstra, but still, the Service is showing active on the AGL site. Now I have tried to contact them multiple ways but failed. They still make excuses for a short worker due to corona or people working from home. Their Customer care needs serious improvement, this is not expected from AGL.I would not recommend AGL Mobile to anyone
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