They are an awful company. I had to fight with them for 5 months and in the end had to get the Queensland energy ombudsman involved to fight them. Only then did they make an attempt to solve the problems. They have the worst operators. Every call you will be transferred at least 2 times to get an answser to the simplest question. Sometimes I have been transferred 3 times in one call. and still got no sense out of them. They keep blaming Covid for their lousy slow service. They are stupid at t ...
