Same thing has happened to my account, I can’t get into the billing tab at all & the website won’t tell me how much credit is in my acc, as I pay little amounts each fortnight.. I’ve also tried messaging through the app/website with AGL staff to try get it resolved.. However, every single one of them has told me to log out & back in again. I then lose them when I log back in, so I have to restart the whole messaging & waiting for as long as 24hrs before I get a response.. just to be told to repe ...