About HelenLubke

My email, Neil, was directed to an AGL employee. It was a simple question requiring a simple response. I know what the reference price is.That is straight from the ACCC website. I signed up to 22%, got 21%. I did the maths and that's 1% more that I'm not paying. It is not, as you stated, "a comparison price of recommend retail pricing".As to not paying the amount, of course I haven't received a bill yet and that is quite obvious to anyone.Once this issue is sorted, you'll never see me on this ...

Hi I used Finder, to change from ReAmped reluctantly, to come to AGL. I clicked on the AGL Plan Value Saver which had $1,129 a year approx which was less than 22% of the current reference price. Signed up. Then I get an email from AGL which had "This value Saver plan is 21% less than the current reference price" and had an annual cost of $1,359.63. That's a massive difference! Is it misleading incorrect advertising on Finder or am I missing something. Please change it back to the 22% le ...