We are having similar issues with AGL. Something that just requires a computer input to configure by now taken 2 months. Every time I call up to check, there is another hurdle or excuse. We are never contacted about these issues and written communication is near impossible to initiate. Not all customer care personnel have the same knowledge, most are actively trying to get rid of you as fast as possible. nobody says hello or how are you, and nobody goes out of their way to sort out issues. They ...
