About Deepjadav

Well, my experience was aligned to yours. Unless they get confirmation from their in-house team, they wont action. Every time we call them they will raise a new request and it turns previous request redundant. My case took over two months but the good news was they reissue the invoices and credits were pretty much align to what i was expecting. ThxSent from Yahoo Mail for iPhone

Hi Yesterday, i had a followup call with AGL and i was advised that they received reply from Energex but it says Zero credit for over 2 months so AGL team has put request again to reconfirm. As an alternative, i have called Energex directly and it was confirmed that the meter is working well and that Energex system has captured solar credit. It has also quantify the total excess credit received for the months Mar and April 2022. So, i have called AGL team again and reiterated the conversation th ...

Thanks Jenna. Unfortunately, nothing has progressed. Let me take a step back and put on the table background info for better understanding. On AGL app, I usually track the “Usage” and “Sold to Grid” data on an ad-hoc basis. However, as a standard practice on receipt of the AGL monthly Invoice, I make a comparative analysis for a Standard Feed-in-Tariff credit per AGL Invoice and the Solar.web app such that I get a comfort that AGL monthly Invoice reflects the a correct Feed-in-Tariff credit. F ...

AGL app is not capturing solar credit - sold to Grid, and looks like AGL team will repeat and say we have contact Activestream and they confirmed that a Nil sold to Grid. Just wondering if someone faced the same issue? Thks