About MikeD

Hi Still getting drop outs and the BYOP modem link in your support docs is missing (404 error). Do I contact your support or Southern Phone support to get this sorted out? My modem indicates the connection provider is Southern Phone whom I am assuming you buy services off? Thanks - just need the config settings. Telstra Gateway FTTN NBN Modem NTP configs etc.

Hi New to AGL and BYO modem transferred from our overpriced multinational corporate provider (Starts with T) using previously used NBN Technicolour modem at same connection speed plan of 100mbs. Since the change over I am getting drops and Wi-Fi latency 2.4 and 5 issues. I can not find anywhere in the AGL documentation of what settings need to be set up (User settings etc), to replace the old bigpond info and user name etc. I want to stay with AGL but the drop outs and issues could be easil ...