SJC's latest conversations

SJC Switched-on
23-02-2022

Re: Claiming electricity credits.

I have claimed my credit, AGL retained $100, I followed advised procedure and emailed Payments Dept with a copy of my bank statement to confirm the account is mine - even though AGL have been crediting to the same account for years, including the part credit made a few days before! I then received the remaining $100, along with an email from Payment dept confirming it. Today I see they have DEBITED the original part credit from my account!! I have emailed yet again requesting it be returned. How ...
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