About alitch

Rank: Switched-on

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alitch Switched-on
Wednesday

Transfer account name / change plan

In SA and currently on the Standard Energy Plan.Both my parents died nearly 5 years ago and I took over the house.At the time I tried contacting AGL to change the name on the account, never did get the call backs they promised via the chat line, so i just left the account in his name and have kept paying the bills as normal.I tried ringing this afternoon, spent 1/2hr trying to find the right dept, stupid automated system, it wont let me pass without a date of birth check entered via the key pad, ...
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