Basil,Did all that but bill is not there to download. See attached screen prints.Oct-Nov bill shows in Transaction History but not in Bill History andthat's the only place you can download/print from.The Download Your Bill link up under "Next Bill will be issued in xdays" to right of account balance gives only the Sep-Oct bill.When I received the standard "Your Electricity Bill" notification e-mailon 7-Nov-2025 it contained a link to "Download your bill (PDF)" and thatworked (and still does - ju ...