I have the exact same problem. I didn't receive my normal email bill. I know it is coming up soon so I logged into my account. It shows the amount due but doesn't give the actual PDF bill.I'm old school, I like to know the actual breakdown of charges rather than just be told the amount owing.The bill also gives additional options for payments such as Bpay, Post Office etc that doesn't appear online account.I was able to use the Online Messenger service - This is well hidden by the way. I had ...