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Travong Switched-on
27-09-2021

Re: AGL call centre staff rude hung up on me

Not a call center dingdong but they're literally not allowed to hang up on any potential money- they have strict rules typically and all calls are recorded in places that permit the recording- or at least potentially monitored- the boss could be listening at any time- some call centers are better than others, some do allow hangups if the abuse is bad enough, or transfers, but it's a rare place that does that.
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