About Travong

Rank: Switched-on

Learn more about ranks and badges.

Travong's latest conversations

Travong Switched-on

Re: AGL call centre staff rude hung up on me

Not a call center dingdong but they're literally not allowed to hang up on any potential money- they have strict rules typically and all calls are recorded in places that permit the recording- or at least potentially monitored- the boss could be listening at any time- some call centers are better than others, some do allow hangups if the abuse is bad enough, or transfers, but it's a rare place that does that.
5 Replies 0 Likes