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Mb2c Switched-on

Change of plans

How long before a change of plan comes in to effect? I changed it last week and called up support which they advised it appears on their side, however no confirmation emails and when I log in i'm still on my older WAY MORE expensive "Click Energy" plan.
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Mb2c Switched-on

Smart Monitoring / Live View

Hi all, I got an AGL solar package about 5 years ago and it including smart Monitoring where I was able to view live data through the AGL app. I then switched providers to Click Energy and lost this feature however they sold out to AGL and I'm back. Is this feature still available? I have a Solar Analytics device installed. How do I go about reactivating this feature?
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