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  • by CSF
‎12-01-2021 01:02 PM

App / Website not showing daily electricity usage

1 Like
‎12-01-2021 01:02 PM
1 Like
App / Website not showing my daily electricity usage, called AGL and they told me to log out and log back in and it still doesn't appear.  Please note, this daily usage was appearing on my ap...
by DANIII in AGL App
‎12-01-2021 01:02 PM
Show results in replies (6)
  • Ok hi all,   A quick update to say that AGL have finally reinstated my actual Solar producti...
  • Hi there,  you may simply need to reboot your system (smart meter incl) to reconnect the data ...
  • Hi there, Have you checked to see if your internet connection is working? If only recently insta...
  • Oh sorry. My missed it. Kind regards, Craig Fleming
  • Ok an update - still no update as to solar production on the AGL app for 6th - 7th or 8th Mar. &nbs...
  • I am wondering if there is anyone on this page/site who has had missing solar production reinstated...
‎12-03-2021 07:53 AM

Data missing usage and feed in

1 Like
‎12-03-2021 07:53 AM
1 Like
7th, 8th and 9th March 2021 on my phone app shows missing data and AGL estimates which are wrong, Wednesday 10th the system has come good again and is correct. I can cross check my usage and feed-in ...
by PeterK in AGL App
‎12-03-2021 07:53 AM
Show results in replies (4)
  • HI there,  Yes I have had the same issue occur to me also although my dates were from 6th to ...
  • Hi Peter,   Did AGL indicate as to a cause to the problem that many appear to be seeing (mis...
  • It would be interesting to know if this was a local issue IE happened in a particular area.  ...
  • Ok hi all,   A quick update to say that AGL have finally reinstated my actual Solar producti...
‎01-02-2021 07:20 PM

smart meter not communicating data with AGL app

‎01-02-2021 07:20 PM
My use and solar feed in data has not been communicated to AGL app from my smart meter for over a week.  Has anyone any advice on why this may be occurring and what a solution may be?
by saggy in AGL App
‎01-02-2021 07:20 PM
Show results in replies (2)
  • Hi there, Have you contacted AGL direct yet regarding your issue???   When I had this issue i...
  • Hi there - yes I am the same - since Saturday 6th March 2021 my Solar Production has not been recor...
‎12-03-2021 05:00 PM

Missing Solar Production from AGL app.

‎12-03-2021 05:00 PM
Hi all,   I am seeing a lot of posts regarding missing Solar Production from their solar systems meaning that AGL customers are missing out on $$ that should rightfully go to paying off their ...
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  • AGL App
  • solar
  • Solar production missing
by CSF in AGL App
‎12-03-2021 05:00 PM
Show results in replies (1)
  • Hi there,   Just make your case to AGL support and they will reinstate your feed in.   ...
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