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  • by Kalia
‎27-05-2019 05:23 PM

Undischarged Bankruptcy Question

‎27-05-2019 05:23 PM
Hi, I'm an undischarged bankrupt trying to get gas and electricity connected. Its a bit sad but I have been knocked back by 2 retailers without any sort of pathway being presented for actually havi...
by John446 in Meters & Connections
‎27-05-2019 05:23 PM
Show results in replies (1)
  • Hi,   Welcome to AGL community.   I would recommend searching in google to fi...
‎13-05-2020 01:42 PM

Hi, Can you tell me please if I am eligible for a ...

‎13-05-2020 01:42 PM
by Rosiedent in Energy Accounts & Plans
‎13-05-2020 01:42 PM
Show results in replies (1)
  • Hi Rosiedent,   Thanks for contacting us through community.   If you have a conce...
‎25-02-2019 04:19 PM

Where do I buy the special lock for my meter box

‎25-02-2019 04:19 PM
Just wanting yo know where I can purchase special meter box lock 
by nanna0 in Meters & Connections
‎25-02-2019 04:19 PM
Show results in replies (5)
  • Good afternoon,   Welcome to community! Unfortunately the process is dependent on w...
  • Hi Kamos,   SA Power Networks Utilities Master Key Locks are available from a member of ...
  • Hi Caitlynm89,    You can purchase a lock at the following website: www.m...
  • Hi @Caroleon    Get in touch with http://www.masterlocksmiths.com.au/ Yo...
  • Hi @Samieweng. A meter lock can be purchased from an approved locksmith.  For a list of ap...
‎03-12-2019 08:00 PM

Strange gas usage and meter reading

‎03-12-2019 08:00 PM
Can anybody please tell me where the decimal should be between these black and red numbers? I have taken a photo of my unit's hot water gas meter, which reads 02402145 (see below).  Pe...
by nev in Energy Accounts & Plans
‎03-12-2019 08:00 PM
Show results in replies (3)
  • Hi Nev,   Thank you for contacting us.   Yes that is right you would enter it...
  • Hi nev,   With this particular meter it’s the black and white number and the first two r...
  • Hi Jasonchen!  Welcome to AGL Community!  You can find further information...
‎11-05-2020 06:46 PM

Expensive bills

‎11-05-2020 06:46 PM
Hi There, so after going full circle with AGL phone staff multiple times now, I found out my controlled load (hot water) couldn't be switched on 24/7 by united energy and i required an electrician to...
by MichaelC94 in Energy Accounts & Plans
‎11-05-2020 06:46 PM
Show results in replies (1)
  • Hi Michael,   Welcome to community, I can understand your concern with the readings. ...
‎14-05-2020 05:48 AM

Sold home moving into mum’s

1 Like
‎14-05-2020 05:48 AM
1 Like
We have sold our home and need to close our gas and electricity accounts with agl. We are moving into my mum’s and won’t require the service at this time. The agl site doesn’t facilitate such a reque...
by Eleni in Energy - General
‎14-05-2020 05:48 AM
Show results in replies (1)
  • Hi Eleni,   Thanks for contacting us through community.   In regards to having th...
‎13-12-2019 11:25 AM

Loging into my account

‎13-12-2019 11:25 AM
Iv been trying to log in to mt account for weeks now and these two windows keep coming up, i have have uninstall/reinstalled, and been on live chat and still not working. Can any one help me?
by Carolyn in Energy Accounts & Plans
‎13-12-2019 11:25 AM
Show results in replies (1)
  • Hi Carolyn,   Thank you for contacting us.   I am sorry to hear that this has...
‎11-03-2020 01:27 PM

bill overdue

‎11-03-2020 01:27 PM
by Shaggy76 in Energy Accounts & Plans
‎11-03-2020 01:27 PM
Show results in replies (1)
  • Hi Mary,   Thanks for contacting us through community.   I am sorry to hear t...
‎18-03-2020 07:48 PM

solar meter install, when, nobody gives a rats, im...

‎18-03-2020 07:48 PM
does any department at agl give customer service, got the system, can't use it. 
by annmarie123 in Meters & Connections
‎18-03-2020 07:48 PM
Show results in replies (1)
  • Hi Ann Marie,   Sorry to hear that you had not been able to get through to us. We are ab...
‎09-12-2019 04:12 PM

Having more than one account

‎09-12-2019 04:12 PM
Hi,   so I have more than 1 electricity n gas account with Agl for different properties. Do you guys give any special discounts ?
  • Tags
  • discount
by Shyam2804 in Energy Accounts & Plans
‎09-12-2019 04:12 PM
Show results in replies (1)
  • Hi,   Welcome to community!   We would love to review your plans for you. ...
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