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03-08-2022
02:42 PM
From the last two weeks I have tried to change my electricity billing frequency, but have not succeeded. The message that I often got from the AGL computer is :"SORRY, WE'RE UNABLE ...
by
Rao1947
in Energy - General
03-08-2022
02:42 PM
23-02-2022
07:04 PM
How do I update the new expiry date and security code on my ANZ Visa card, from which my Electricity and Gas payments are drawn?
- Tags
- help_pay
by
Catherine1510
in Energy Accounts & Plans
23-02-2022
07:04 PM
10-03-2021
02:48 PM
I have changed energy provider. Apparently I have a credit with AGL (according to an email message yesterday). I would like this refunded, p[ease.
- Tags
- help_refund
by
ag1l321
in Energy Accounts & Plans
10-03-2021
02:48 PM
Show results in replies (5)
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Hi @Judy1 , The process to obtain a credit is detailed HERE Simply click on the H...
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@Kerrymerrick You do not get a refund for signing up you get a CREDIT. This...
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@JohnEdmiston John, Been with AGL for 7 years now, have never asked for a refund. I...
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@mokomumma This is not the place to request this. Please go to https:/...
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How do I get rid of this bank statement? Anybody can see it
21-08-2023
11:40 AM
Hi As of July 1 CL1 rates are 22 cents/KWh. Solar feed in tariff is still 5 cents/KWh. We have smart meter which tracks general usage, control load 1 and solar feed in tariff. Hot wate...
by
IrisL
in Managing Your Energy
21-08-2023
11:40 AM
Show results in replies (4)
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@IrisL Iris, As I stated you need to read the manual and also understand the implic...
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@IrisL @Natalie-AGL It should be possible for your off peak meter to be reprogr...
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@IrisL Hi, Iris. Fronius inverters are misleading and you need to read the manual i...
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Hi IrisL, Thank you for your question. Unfortunately, this is something th...
08-02-2024
08:14 AM
Hi, we have an old 1.5kw inverter installed 10 years ago, and on a 60 cents feed in tariff. There has been rumors that the government will end the high 60 cent + rebate program at some stage.&n...
by
kbetts24
in Solar, Batteries & Electrification
08-02-2024
08:14 AM
18-03-2025
02:03 PM
Hello new customer here. After my NMI number as I do not have my first bill. Thanks
by
Rdall
in Meters & Connections
18-03-2025
02:03 PM
21-09-2021
05:54 PM
1 Like
Hi Can you please explain me how to read EDMI Atlas Mk7A meter in detail. with all code information
- Tags
- help_readmeter
by
shrutijoshi1702
in Meters & Connections
21-09-2021
05:54 PM
20-03-2024
06:47 PM
Hi I am in NSW and have a Flexible Saver electricity plan with AGL. My bill shows I get charged one flat rate at all times of the day. Does AGL have an option for setting an offpeak elec...
by
chrissned
in Energy - General
20-03-2024
06:47 PM
15-07-2024
06:37 PM
We recently received a refund cheque in the mail which appears to be from our Solar Feed in Tariff (export). This is very unusual as we have never received a cheque in the past. Any credits are simp...
by
Mctricity
in Energy Accounts & Plans
15-07-2024
06:37 PM
17-02-2024
02:45 PM
Hi there, We are supposed to be getting a smart meter installed soon. Is it true that the provider will be able to limit our usage, eg A/C, during peak periods? Regards...
by
ND
in Meters & Connections
17-02-2024
02:45 PM
Show results in replies (4)
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@ND Usage cannot be limited, nor can the retailer control your meter. Meter...
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We recently got a smart meter when we had a new solar system installed. For several years we resis...
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Oh, sorry, forgot your basic question . . . Not sure if an energy provider or network operator can...
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As far as I'm aware, smart meters can't be used to access individual items unless perhaps they are ...
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