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  • by wheaties
‎26-04-2025 12:02 PM

App not showing my billing page

‎26-04-2025 12:02 PM
Hey team, the app has not been showing my billing page for a week or so now. Comes up with an error saying "It's not you, it's us. We are having trouble connecting to your account". My account number...
by Bonnyhere in AGL App
‎26-04-2025 12:02 PM
Show results in replies (4)
  • Bonnyhere - has your problem been resolved because I am also having the same issue and I've been to...
  • Thanks Bonny - I'll phone again tomorrow and hopefully will be fixed - cheers Anne
  • AGL Please respond to my many requests to fix this problem as I still can't use my AGL phone App no...
  • No still not working - I phoned again (3rd phone call) and contacted via chat (twice) and it's stil...
‎12-01-2021 01:02 PM

App / Website not showing daily electricity usage

1 Like
‎12-01-2021 01:02 PM
1 Like
App / Website not showing my daily electricity usage, called AGL and they told me to log out and log back in and it still doesn't appear.  Please note, this daily usage was appearing on my ap...
by DANIII in AGL App
‎12-01-2021 01:02 PM
Show results in replies (4)
  • Thanks for your prompt reply but I have already spoken to chatted online but still can't view any o...
  • I have contacted AGL on numerous occasions as unable to view usage via App or Web and explanation i...
  • Does AGL respond to any of these messages on Neighbourhood?
  • Ok hi all,   A quick update to say that AGL have finally reinstated my actual Solar producti...
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