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  • by simcity
‎25-07-2022 06:49 PM

BYO Modem Settings - PPPoE username/password setti...

‎25-07-2022 06:49 PM
Hi Team,   As a new customer, I am trying to connect the BYO modem to AGL NBN internet service. Can you please let me know how to fill in the Username and Password in my Modem? Thanks ...
  • Tags
  • help_setupinternet
by FrankS in Modems & Hardware
‎25-07-2022 06:49 PM
Show results in replies (5)
  • You’re welcome. Turn off VLAN also FYI. Yes this is a hard setup to get working!
  •     @DavidK wrote: Turn VLAN off- TPG group need it on, AGL don't use it. &nb...
  • @DavidK    I have Dlink 3785 which I believe is TPG device. If I can flash firmware to ...
  • @DavidK  Is Virtual Circuit the same as VLAN?   If I disable Virtual Circuit...
  • I had the same issue when I had my own router which had been used in a different network. The solut...
‎20-03-2023 02:09 PM

Internet stopped working with BYO modem

‎20-03-2023 02:09 PM
Over a month ago I signed up for internet with AGL. I chose the BYO modem option as I thought it would be less money. After hours of frustration I finally got the internet connected and working. It h...
by Kendall562 in Internet Accounts & Plans
‎20-03-2023 02:09 PM
Show results in replies (2)
  • Same thing here.   Internet worked fine (I've had zero issues until now, other than opaque s...
  • I've touched base with our tech support team who've suggested the following troubleshooting steps&n...
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