Technical Issues

Having a problem accessing the AGL Energy app or online services? Let us know here!

Having a problem accessing the AGL Energy app or online services? Let us know here!

unable to submit meter reads

Switched-on

I tried for 3 days to enter my meter reading. Kept getting page errors and try again later. I paid the bill as issued and now am told it was overdue and still owe money.

1 REPLY 1

AGL Community Manager

Sorry to hear you hit a technical issue with your meter reads @JimmyS . If it happens again, please grab a screenshot of the issue, and get in touch with Customer Service and let them know.

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