Lack of Support with AGL installed Solar System

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So very disappointed that my AGL installed solar system that is still under warranty is still to fixed because there is a shortage of contractors in my home state.  My system regularly trips due to grid over voltage.  I have to shut down the system quite regularly when I leave my home for extended periods of time just to make sure that there is not a fire in my roof.  I have restarted my solar system many times but to no avail. I have just been contacted by the contractor and now I have an appointments for 3 weeks time.  This is the call I had so been waiting for.