new sim card activating goes wrong

[niuniu]

new sim card for my second number had arrived 2 days ago, but when i try to activate it by following the instruction on agl website, the page shown below is the only thing i got, any solution please?

[Basil_AGL · Accepted solution]

Hey @niuniu, 

That's really interesting - I am going to send you a direct message to get a few more details. 

Please keep an eye out for it. 

Thanks, Basil

[niuniu]

thank you