I changed my mobile service provider to AGL last week. I ordered esim. The QR code didn’t work. I contacted to customer service. They tried to send replacement esim qr code but I didn’t receive any email. This was very unusual. After that, I asker for replacement physical sim. I received after 3 days. When I tried to activate it, sim serial number doesn’t match between what was on my account and what I received from AGL. It’s been a week since I lost phone network. This is so pathetic from AGL.
