Dont sign up for AGL mobile

[AN08]

Signed up for a switch thinking they had good plans for current members. I suggest AGL stick to just providing energy instead of Mobile plans. I have signed up since 28/08/24. I have contacted AGL 4 times still no esim. It has apparently been reissued twice now. In the meantime my current provider has disconnected my service, according to the AGL app my sim is active... How much longer should i wait for my esim surely not 72hours. 

[NikkiM]

Don’t sign up for any of their services. I can’t believe this is a real company. Every time I talk to customer service I get different answers. They haven’t shown up for any of the 3 appointments I’ve made. My electricity bill was supposed to be generated yesterday and I was assured it would be but nope still no idea what we will owe.

 Plus most of the customers services reps I’ve talked to barely speak English and are all based out of India.

i feel like I’m being trolled. 

[DanTheMan]

I had the same issue. They reissued my eSim 3 times and have charged me $10 for sim replacement each time.